REFUND & CANCELLATION POLICY

At Commanders Academy, we are committed to delivering high-quality coaching for Sainik School, Rashtriya Military Schools (RMS), and RIMC entrance examinations. Our courses are designed by experienced faculty with structured study material and dedicated academic support.
We request all students and parents/guardians to carefully read this policy before any financial transaction

1. General Refund Policy

Fees paid for any course are generally non-refundable.

By enrolling in any course, you agree to this Refund & Cancellation Policy.

Students are advised to attend demo/trial classes before making payment.

2. Registration Fee

The registration/admission fee is strictly non-refundable.

The registration fee is included in the total course fee.

3. Refund - Offline Courses

Refund requests may be considered only if made within 30 days of enrollment.

Only the course fee (excluding registration and study material cost) is eligible for partial refund.

No refund will be issued after 30 days of enrollment.
Example: If total fee = ₹2,00,000 (including ₹15,000 registration + ₹15,000 study material)
→ Refundable amount within 30 days = ₹1,70,000
→ After 30 days = No refund

4. Refund - Crash Courses

Refund requests must be made within 10 days of enrollment.

Only 50% of the total course fee will be refunded within this period.

No refund will be issued after 10 days.

5. Refund - Online Courses

Online courses, mock test series, recorded lectures, and digital study material are non-refundable.

Access is provided immediately upon purchase; hence refunds are not applicable.

6. Physical Study Material

Returns are accepted only if:

Product is unused and in original packaging

Return request is made within 3 days of delivery
Refund/replacement is applicable only if:

Product is damaged, or

Incorrect product is delivered Approved refunds will be processed within 5–7 working days.

7. Technical Issues

In case of genuine technical issues, our support team will assist in resolving the problem.

Full payment may be provided in verified cases.

8. Course Cancellation by Academy

If Commanders Academy cancels any course, a full refund will be issued.

9. Non-Transferability

Course fees, registrations, and access are non-transferable.

10. Shipping Charges

Return shipping costs must be borne by the student unless the error is from the Commanders Academy.

Continued use of services implies acceptance of updated terms.

11. Declaration

By enrolling in any course, the student/parent/guardian confirms that:

They have read and understood this policy

They agree to abide by all terms

12. Contact for Refund Queries

Commanders Academy

📞 Mobile: 9415095361

📧 Email: info@commandersacademy.in